Privacy Policy

Last Updated: October 6, 2025

Introduction

African Valve ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Company name and position
• Product inquiry details and specifications
• Payment and billing information
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address and device information
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling your product inquiries and orders
• Providing customer support and responding to your communications
• Improving our website, products, and services
• Sending you marketing communications (with your consent)
• Complying with legal obligations and protecting our rights
• Analyzing website usage and trends

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• The right to access and obtain a copy of your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict processing of your information
• The right to withdraw consent for marketing communications

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: